Disclaimer

This website serves to share information amongst members of the National Complaints Officers Group (NCOG). This site is limited to members of NCOG.

The site is intended as an information sharing site and whilst every effort is made to keep our website information accurate and up to date, the National Complaints Officers Group cannot accept responsibility or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance on this information.

The material within the site has been drawn from a variety of sources including individual NCOG members, Local Authorities, Government Departments and statutory regulatory bodies. NCOG will make reasonable efforts to ensure that the information is adequately referenced and anyone wishing to use information contained within the site is advised to contact the author first to ensure that permission is available and the content remains valid. The views and positions presented within this site are not necessarily endorsed as those of NCOG's, instead it is hoped that they will represent a wide variety of opinion serving to stimulate debate.

Also present on this site are links to other sites which are thought to be useful. Whilst NCOG endeavours to ensure that linked sites are accurate and reliable it cannot accept any liability for the accuracy or content of these sites. A link listing should not be taken as endorsement of any kind and NCOG does not necessarily endorse the views expressed within the linked site; it has no control over the servers delivering linked pages and therefore cannot guarantee availability. If you have any enquiries or doubts regarding the content, products, services or privacy practices of other websites you should contact those sites directly.

There is room on the site for members to conduct discussions with and seek assistance from other members; whilst members of NCOG monitoring the site will remove material that they recognize may be objectionable or cause reasonable offence, neither they nor NCOG can be held responsible for any distress or harm caused. Individual members should be mindful of the information they post on the site taking care to prevent possible offence. Should it be brought to the site monitors attention that an offensive or derogatory posting has been placed on the site, consideration will be given to removing it and to withdrawing the participation rights of the member concerned.